Shipping policy

Soreyaluxe Shipping Policy

Processing Time

All orders are processed within 1–3 business days (Monday through Friday, excluding holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.

Please note: Processing time may be slightly longer during sales, promotions, or holidays.

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Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
We currently offer:

• Standard Shipping (5–8business days) — calculated at checkout

• Expedited Shipping (3–5 business days) — available for an additional fee

Delivery times are estimates and may vary based on your location and carrier delays beyond our control.

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Shipping Locations

We currently ship to all U.S. states, including Alaska and Hawaii.
At this time, international shipping is not available.

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Order Tracking

Once your order ships, you’ll receive an email with a tracking number. You can use this link to track your shipment directly through the carrier’s website.

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Incorrect Addresses

Please ensure your shipping address is correct before submitting your order.
Soreyaluxe is not responsible for orders shipped to incorrectly entered addresses.

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Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery at support@soreyaluxe.com with your order number and a description of the issue.
We will work with the carrier to resolve the problem as quickly as possible.

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Delivery Delays

We are not responsible for shipping delays caused by weather, carrier issues, or other circumstances beyond our control.